FREQUENTLY ASKED QUESTIONS (FAQs)
Yes. You can visit the U.S. Army Medical Center of Excellence (MEDCoE) Stimson Library at http://www.cs.amedd.army.mil/stimlib/ or you can Ask a Librarian via email at firstname.lastname@example.org. Our office can be reached at (210) 221-6900 (DSN: 471-6900).
You can also keep up to date on the latest news or check out your favorite book for some leisure reading at the Keith A. Campbell Memorial Library located 3011 Harney Path, Ste. 29. The library offers a variety of materials and equipment to all DoD cardholders and Family. Please visit http://www.jbsalibraries.org/ .
Note: Please visit the Joint Services Transcript (JST) System at https://jst.doded.mil/ .
- IHG Army Hotels - Fort Sam Houston:
Building 592 and Powless House, Building 3625
Phone: (210) 357-2705 (follow the prompts for assistance)
Direct Group/DVQ Reservations:(210)357-2705 ext.5006
General Manager POC: (757)768-0126
Hours of Operation: 24 hours 7 days a week 365 days a year.
Website Information: http://www.ihgarmyhotels.com/pal/en/us/home
Housing Division & Residential Communities Initiative (RCI) Office:
Building 407, 2nd Floor, East Wing
Phone: (210) 221-2250 Alt: (210) 221-0891/1983 Fax: (210) 295-9925
Yes. The JBSA-Fort Sam Houston (FSH) Geo Education Center is located at:
2408 N. New Braunfels Ave. (Bldg. 2248)
Fort Sam Houston, Texas 78234
Phone: 210-221-1738 DSN: 471-1738
Separated Army service members requesting a copy of their medical records can obtain them by contacting either the National Archives, Veterans Administration, or the AMEDD Records Processing Center (ARPC). The location dependent on the service member`s dates of service.
For records before 10/15/1992 contact the National Archives. Records can be requested online or by mailing in Standard Form 180.
For records between 10/16/1992 to 12/31/2013 mail the Standard Form 180 the Veterans Admiration at this address:
Department of Veterans Affairs
Records Management Center ATTN: Release of Information
P.O. Box 5020
St. Louis, MO 63115-5020
For records after 01/01/2014, service members MUST request records by mailing in Standard Form 180 to this address:
AMEDD Record Processing Center
3370 Nacogdoches Road, Suite 116
San Antonio, TX 78217
- If you were born in the United States, your state of birth maintains these records. Check the Web site of that state or the state government pages of a local phone book for information on vital statistics.
If you were born overseas in a military facility to at least one parent with U.S. citizenship, the U.S. Department of State should have a record of your birth. Visit the State Department for full information on how to make your request, what information to include and payment of associated fees.
The Office of the Registrar provides full registrar services to current and past students by ensuring the full documentation of academic records for courses taught by the U.S. Army Medical Center of Excellence (MEDCoE) including servicing transcripts and diploma requests, records management, and college credit equivalency information. You can contact their office via email at email@example.com or phone at (210) 221-6207 DSN: 471-6207 (Note: Email is the preferred method of communication).
Note: Official transcripts can be obtained through the Joint Services Transcript (JST) System at https://jst.doded.mil/ .
You can find all the updated CLS course resources on the All Partners Access Network (APAN) at: https://wss.apan.org/army/CLS/ (Common Access Card (CAC) required for access).
***You MUST create an account in APAN in order to gain access. If you already have an APAN account, you can sign into your account and use the "Search" box and enter key words "Army Combat Lifesaver" to access resources. Once you're on the page click on the "Start Here" icon on the left side panel, then click on the "Getting Started" folder.***
NOTE: If you have trouble accessing or have questions about the CLS course information and requirements, please contact the course content support POC at (210) 221-3708 (DSN: 471-3708) for assistance.
The Army Training Requirements and Resource System (ATRRS), CLS Enrollment Information for Course Number: 081 F31 (CLC) (School Code: 555) can be found at https://www.atrrs.army.mil/ (CAC required).
Points of Contact: MEDCoE ITSSS HELPDESK (Enrollment and Graduation Support) at (210) 221-6888 (888) 263-3356 (DSN: 471-6888) or the Department of Combat Medic Education (Course Content Support) at (210) 221-3708 (DSN: 471-3708).
Contact us:(210) 221-7380 | DSN: 471-7380
3630 Stanley Rd
JBSA Fort Sam Houston, TX 78234
For assistance, please submit questions to the Request For Information (RFI) mailbox at: